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Is there a discount on shipping for multiple items?
Is there a phone number I can call if I have a question or concern so I don't have to keep emailing back and forth? It's complicated and I want to talk to someone.
Do you take returns?
Do you do anything for customers that refer new customers to MassAuthentics?


Is there a discount on shipping for multiple items?
ABSOLUTELY, just make your purchase through google checkout as normal, don't worry about what the shipping says. Send me an email lettting me know what your purchased and i'll send you a refund that same day on any additional items over 1 that can fit in the same shipping container. As for baseball cards there is a specific rule with those. Buy 1 card get shipping on your next 4 free. If your interested in a large purchase feel free to send me an email first and i'll personally work with you to figure out the safest and most cost effective way to ship your items to you asap!

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Is there a phone number I can call if I have a question or concern so I don't have to keep emailing back and forth? It's complicated and I want to talk to someone.
Yes, if you want to speak with me directly just send me an email with your phone number and the best time to reach you and I will get in contact with you as soon as possible. I personally handle everything related to questions about an item, details, payment, shipping, or even if you just want to know what the best way to display something is or what will be the most cost effective way to display your new jersey, ball or photo, i'm always just a quick email away and i'd be more then happy to take care of anything that you need.

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Do you take returns?
Yes, I take returns if there was a problem on my end, and everything else is decided on a case by case basis but normally it's not a problem. I just ask that you treat me with the same respect that you expect yourself. Authentic memorabilia is an expensive investment so take the time to be sure your getting exactly what you want before you buy. I'm always more then happy to show you multiple items and explain each detail and difference so you find the perfect one.

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Do you do anything for customers that refer new customers to MassAuthentics?
We actually do a great bonus for the referal and the new customer. We give the customer that makes the referral 10% of whatever the new customers total purchase comes to. And the new customer still gets his 10% off! So say he's buying a $400 signed jersey, he gets $40 off so he pays $360 and the customer that referred him get $36 towards whenever he makes another purchase. AND YOU CAN MAKE AS MANY NEW CUSTOMER REFERRALS AS YOU WANT. JUST LET PPL KNOW HOW GREAT THE ITEMS AND SERVICE WAS AT MASSAUTHENTICS AND WATCH YOUR BONUS BALANCE GROW UNTIL YOU GET A FREE ITEM IF YOU WANT!!!

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Last Updated: 8 Jun 2016 06:36:20 PDT home  |  about  |  terms  |  contact
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